Tag - Hybris Marketing

From contacts to relations

40% of consumers would have no problem abandoning a brand. According to a study by Forester, a bad experience can cause an immediate change, which translates into a new customer for the competition. In a context of these characteristics it seems essential to know the desires of the people and to provide a path according to them. But how? Every time we take the cell phone we find Facebook, Twitter or Instagram full of opinions about certain products. Photographs and [...]